In the event of a consumer dispute, the consumer may have recourse to the following alternative dispute resolution entity:
CNIACC - National Center for Consumer Conflict Information and Arbitration
Phone: 213 847 484
Email: cniacc@unl.pt.
Web: www.arbitraçãodeconsumo.org / www.facebook.com/cniacc
For updates and more information, see the Consumer Portal at
www.consumidor.pt
(under Article 18 of Law No. 144/2015 of 8 September)